Hi,
I have VMWare Workstation Player 12.5.6 installed. When I go into the Software Updates window and click on Check for Updates, I get the error
"Disconnected - A certificate error occurred while connecting to the update server. Check your Internet settings or contact your system administrator."
Now, I'm pretty sure I know what the problem is, but don't know how to solve it.
The Proxy we have here is a MITM proxy which the company use to scan all HTTP and HTTPS traffic. To do this, the company's root cert is installed on the PC, and the Proxy will generate a new SSL cert for (almost) all https connections. The browser is happy to accept this as it's correctly signed with a valid root cert.
However, the cert is not the original cert, as issued by the web site. And it appears that the Software Update is either
- validating the cert is the correct cert, not just a valid cert
or
- not using the installed root certs to validate the cert, thus getting a cert that is not correctly signed.
For most things, the installation of the new root cert fixes it (installation into Windows or Linux, for example).
So how can I get around this in VMWare Workstation Player? Can I install a root cert somewhere in the app path? Or is there an option somewhere I haven't found?
For now, I have to manually check and download a new version. It would be nice to have the Player tell me what it's available.
This also prevents the download and installation of VMWare Tools.
Thanks.